Return & Exchange

 Return & Exchange Policy

At TeleCart.com.pk, we want you to shop with confidence. If you receive a damaged, defective, or incorrect product, our support team is here to help.

1. 7-Day Return Policy

Customers may request a return within 7 days of delivery, subject to product eligibility and our return policy.

2. Product Condition

To qualify for a return or exchange, the product should:

Be unused and in its original condition.

Include the original packaging and accessories.

Be accompanied by the order details or proof of purchase.

3. Exchange Policy

If you receive an incorrect, defective, damaged, or eligible product, you may request an exchange. Exchange requests are subject to product availability and applicable product-specific conditions.

4. Non-Eligible Returns

Certain products may not be eligible for return or exchange due to their nature, condition, hygiene requirements, or product-specific restrictions.

5. How to Request a Return or Exchange

Please contact TeleCart.com.pk Customer Support as soon as possible after receiving your order. Provide your order number and relevant details about the issue. Our team will review your request and guide you through the next steps.

6. Inspection

Returned products may be inspected before a return, replacement, or exchange is approved. Products that do not meet the applicable return conditions may be rejected.

7. Important Note

Return and exchange eligibility may vary by product. Please check the product-specific terms where applicable before placing your orde